PDF Export missing .bmp image if file size is larger

PDF Export missing .bmp image if file size is larger

Posted by: mattn on 8 June 2021, 8:15 am EST

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  mattn

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  Posted 8 June 2021, 8:15 am EST

  When exporting to a PDF if the report has an .bmp image that is too large it won’t be included in the export. I don’t know what that size limit is but I know that a 10MB file is fine and a 44MB file is not.
  
  Does anyone know of a file size restriction for exporting to a PDF? The viewer and printing works fine.
  
  Currently running AR 14.2

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  mohitg

  

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  Posted 9 June 2021, 5:11 am EST

  Hello,

  There is no restriction in PDF file. Could you please tell which report are you using also? Also, are you using bmp of 40 MB size in a report?

  Thanks,
  
  Mohit

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  mattn

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  Posted 10 June 2021, 5:13 am EST

  Hi,
  
  It is a page report. We are using the bmp to allow the users to “attach” a terms page to a sales order form. We embed an image so it appears as part of the report. This is done this way to support legacy functionality. Hope this explanation helps a little.
  
  Thanks,
  
  Matt

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  mohitg

  

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  Posted 11 June 2021, 5:24 am EST

  Hello,

  I am able to replicate the issue at my end. Could you please share the report with us so that I can reproduce the issue at my end. You can share the report using any drive.

  Thanks,
  
  Mohit

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  mattn

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  Posted 14 June 2021, 1:55 am EST

  I can share it but I’m not familiar with “any drive”. Can you give me some direction on how to get you the file. Thanks!

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  mohitg

  

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  Posted 14 June 2021, 4:16 pm EST

  Hello,

  Can you upload the file at the following link:
  
  https://www.dropbox.com/request/1f3lIGrFFWmTy4pziGPv

  Thanks,
  
  Mohit

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  mattn

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  Posted 16 June 2021, 2:01 am EST

  Thanks! I just uploaded the report and the bmp that they are using for the last page.

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  mohitg

  

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  Posted 16 June 2021, 5:44 pm EST

  Hello,

  I am unable to use the report as I don’t have the data source at my end. I checked your image in my report but its export successfully.

  Can you please share the DB so that I can run the sample at my end. Also, check after installing the latest version from the following installer:
  
  https://www.grapecity.com/activereportsnet/download

  Thanks,
  
  Mohit

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  mattn

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  Posted 20 June 2021, 11:40 pm EST

  Thanks for trying it on your end! I’ll get up the the latest version and see if that helps. What version did you try it on so I can make sure I’m on the same page. Thanks!

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  mohitg

  

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  Posted 21 June 2021, 3:34 am EST

  Hello,

  I am using AR 15.1.5 at my end.

  Thanks,
  
  Mohit