Email about license deactivate

Email about license deactivate

Posted by: mysql.jorge on 13 May 2019, 12:02 am EST

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  mysql.jorge

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  Posted 13 May 2019, 12:02 am EST

  Howdy,

  I’ve send an email to c1salesbox@grapecity.com, to deactivate one pc but i got no answer about it.
  
  Is it possible to solve this for me? I personally don’t appreciate when people ignore emails.

  I have the license activated in my PC’s and one of it died, so no way to deactivate it.
  
  Now i need to activate it again on the new one and can’t.

  Let me know ASAP.

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  esha.dhir

  

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  Posted 13 May 2019, 6:20 pm EST

  Hello,

  I have responded to your concern on the corresponding SupportOne thread: https://supportone.componentone.com/casedetail/379367
  
  Please refer the same to avoid confusion.

  Thanks,
  
  Esha