FlexReport High DPI Monitor

FlexReport High DPI Monitor

Posted by: marcel on 15 May 2020, 2:37 am EST

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  marcel

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  Posted 15 May 2020, 2:37 am EST - Updated 3 October 2022, 10:51 pm EST

  When rendering a report on a monitor with a high dpi, if I set the Windows video scale to 200%, the RTF field is rendered with the wrong size.
  
  I tried also to use Superlabel field. But even when I setted the RTF property to true, the text not rendered with a RTF Formatted text. `

  

  1981×1397 161 KB

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  prabhat.sharma

  

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  Posted 18 May 2020, 6:03 pm EST

  Hi Marcel,

  RtfField is used to show the RTF content in the FlexReport so you should use it to fulfill your requirement.
  
  I have attached a Report which shows the RTF content in a RtfField successfully in higher and the normal DPI, please have a look.

  Regards,
  
  Prabhat Sharma.
  
  RTF.zip

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  marcel

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  Posted 19 May 2020, 2:38 am EST - Updated 3 October 2022, 10:51 pm EST

  Hi…

  In yours 200% picture I only see the text in RTF field. Can’t see the report title for comparing.

  I’m opened your test in C1FlexReportDesigner and clicked in preview button in my Surface PRO 7. See the results in attachment. Do you have any idea how to solve this?
  
  100%:
  
  

  

  2743×1783 67.9 KB

  
  
  200%:
  
  

  

  2736×1744 87.7 KB

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  prabhat.sharma

  

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  Posted 20 May 2020, 10:19 pm EST

  Hi Marcel,

  Sorry, but we cannot replicate the issue at our end with higher DPI, and here are the screenshots attached with the report title which shows that it is showing correctly.
  
  The environment details at our end are:
  
  Win 10 version 1903
  
  Control Version 4.0.20201.416

  To further investigate this issue we need your environment details so that we can assist you accordingly.

  Regards,
  
  Prabhat Sharma.
  
  RTF Images.zip

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  marcel

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  Posted 23 May 2020, 12:57 am EST

  Hi…

  same versions here.

  Best regards,

  Marcel Souza

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  prabhat.sharma

  

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  Posted 26 May 2020, 10:43 pm EST

  Hi Marcel,

  As we do not face the issue at our end and understand your concern so we have requested the concerned team to arrange a remote session to get the issue solved at your end ASAP. The team will get in touch with you soon.

  Regards,
  
  Prabhat Sharma.