Apperance of 3D Pie chart saved as PDF

Apperance of 3D Pie chart saved as PDF

Posted by: yyoshimura on 11 April 2023, 6:37 pm EST

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  yyoshimura

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  Posted 11 April 2023, 6:37 pm EST

  Hi,

  We have a workbook with 3D pie chart defined and when it is saved as PDF the pie chart disappeared. Please see attachment for reproduction.

  Please help to look at this issue. Thank you.

  Regards

  sample.zip

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  prabhat.sharma

  

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  Posted 12 April 2023, 5:31 pm EST

  Hello,

  Thank you for reporting this issue. We too can observe the issue and escalate this to the development team for investigation. We will let you know as soon as we get any update on this from their end.
  
  [Internal Tracking ID: DOCXLS-7984]

  Regards,
  
  Prabhat Sharma

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  prabhat.sharma

  

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  Posted 18 April 2023, 2:12 pm EST - Updated 18 April 2023, 2:17 pm EST

  Hello,

  As per the developers, DV (“Data Visualization“ which is our internal product used to render the chart to pdf/image in different products), does not support 3D effect, and GcExcel will not export 3Dchart. GcExcel can export 3D charts to 2D charts will it be fine for you?

  Regards,
  
  Prabhat Sharma.

  

  732×408 11.3 KB

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  yyoshimura

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  Posted 19 April 2023, 11:25 am EST

  Thank you for the reply. Sure, it is better than nothing.

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  prabhat.sharma

  

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  Posted 19 April 2023, 2:07 pm EST

  Hello Yyoshimura,

  Thanks for the confirmation.

  Regards,
  
  Prabhat Sharma.

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  prabhat.sharma

  

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  Posted 9 May 2023, 4:16 am EST

  Hello,

  We are glad to inform you that the issue has been fixed in the 6.1.0 builds. Please upgrade to the latest version to fix this issue:
  
  https://www.nuget.org/packages/GrapeCity.Documents.Excel/6.1.0

  Regards,
  
  Prabhat Sharma.

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  yyoshimura

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  Posted 9 May 2023, 6:36 pm EST

  Thank you for the fix!