Control fails to open Excel files with image in header

Posted by: hg on 31 January 2021, 10:37 pm EST

  • Posted 31 January 2021, 10:37 pm EST


    starting with v14 of Spread.NET WinForms we have some problems on opening certain Excel files.
    When trying to open those files, the control shows just a white screen. When we try to open those files in the "GrapeCity Spread Designer" it results in an exception.
    We figured out that the main problem seems to be the image in the page header. You can find a raw sample attached to this request.

    Can you please check out this problem. At least the control should not crash.
  • Marked as Answer

    Replied 1 February 2021, 10:46 pm EST

    We could not replicate this issue at our end. We tried your file in both Spread Designer and in the spread control in an application, we got the same behavior as the file produces with MS-Excel, a blank sheet was opened. Please refer to the GIFs attached showing the behavior at our end and the sample that we used. If you still face the issue with the attached sample then please provide your environment details and locale settings to us.
Need extra support?

Upgrade your support plan and get personal unlimited phone support with our customer engagement team

Learn More

Forum Channels