Spread .NET 6 causes problems with MS Word Copy/Paste

Spread .NET 6 causes problems with MS Word Copy/Paste

Posted by: steve.larwood on 8 August 2019, 9:16 pm EST

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  steve.larwood

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  Posted 8 August 2019, 9:16 pm EST

  I have a large commercial application which exhibits the problem but it can be demonstrated with a simple form and a grid.

  Even when the application is minimized and I am just copying and pasting text within Microsoft Word (Office 2016) I get a delay or a freeze.
  
  The first Copy (ctrl-C) and Paste (ctrl-V) is OK but when I attempt a second Copy I get the Wait cursor for a few seconds before the Paste completes. Sometimes it freezes until I close the .NET app.

  I have Spread .NET 6.0.3501.2800.

  Has this problem been seen before and does anyone know a workaround.
  
  I’m not in a position to move to the latest version of Spread.

  I can provide a small demo program if required.

  Thanks

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  mohitg

  

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  Posted 12 August 2019, 9:34 pm EST

  Hello Steve,

  Sorry for delay!,

  Could you please try after using custom clipboard operation instead of the auto clipboard.
  
  Please refer to the following link:
  
  https://help.grapecity.com/spread/SpreadNet6/WF/webframe.html#spwin-cntrlclipopts.html
  
  https://help.grapecity.com/spread/SpreadNet6/WF/FarPoint.Win.Spread~FarPoint.Win.Spread.FpSpread~AutoClipboard.html

  Hope it helps.

  Thanks.

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  steve.larwood

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  Posted 12 August 2019, 10:32 pm EST

  Hi, thanks for the reply.

  I have tried the AutoClipboard=False option with no difference.

  I can get the same fault to show with most of the Spread 6 Sample programs (Feature Example, Drag and Drop, etc.)

  A more worrying aspect is that after the ‘delayed’ Copy if word is exited then it will also close the Spread application. A captured Exception report is attached.

  The fault only appears to be when doing a Paste in Word (Excel, Notepad, etc. appear fine).

  Regards
  
  Steve

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  steve.larwood

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  Posted 12 August 2019, 10:54 pm EST

  I have tried the Spread 7 trial download which you kindly made available.

  As far as I can tell there are no issues when using Copy/Paste with this version.

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  mohitg

  

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  Posted 13 August 2019, 6:09 pm EST

  Hello,

  I am glad that your issue gets resolved with Spread7. Are you comfortable to upgrade to 7 or the latest version of Spread?

  Thanks.

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  steve.larwood

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  Posted 13 August 2019, 6:41 pm EST

  The upgrade to Spread 7 as an intermediate step would be fine.

  Thanks for your help.

  Regards
  
  Steve