Posted 3 August 2022, 4:24 am EST
Hello SpreadJS team,
We have integrated the library version 15.1.0. In which we are facing a challenge while typing into the cell.
Having problem with SpreadJS input inside cell
Posted by: dipen on 3 August 2022, 4:24 am EST
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dipen
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dipen
Posted 3 August 2022, 4:26 am EST
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avinash.pathak
Posted 4 August 2022, 12:18 am EST
HI.
From the video, it seems like you are changing spreadJS host hieght/width dynamically using the full-screen button if that so please make sure that after changing the host height/width you calling spread. refresh method to update the canvas accordingly to the new changed size.
However, if it is not the issue then please share a working sample project and environment details with steps by which we could replicate the issue at our end so that we could investigate it further and help you accordingly.
regards,
Avinash -
dipen
Posted 7 August 2022, 7:55 pm EST
Here is a GitHub repo where I recreated the issue:
https://github.com/parthdave93/GrapecitySpreadJSWithPopout
do add the licence key in the index.js fileIssue instruction:
- Add licence key in index.js file
- run
npm i --legacy-peer-deps - run
npm start - click on popout icon on top
- now type in any cell, it will type in reverse as well as no option or drop down will work like right click on column header and it will show options inside cells.
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avinash.pathak
Posted 8 August 2022, 3:55 pm EST
Hi,
Thanks for the sample. We are able to observe the issue at our end hence we have escalated this issue to the concerned team for further investigation. We will update you when we get any updates regarding this issue. The internal ID for this issue will be SJS-14178.
Regards,
Avinash -
dipen
Posted 8 August 2022, 8:36 pm EST
Can we get the timeline and a board where we get the information on the investigations?
As our project is in a critical phase and it is a crucial feature. -
avinash.pathak
Posted 10 August 2022, 12:25 am EST
Hi,
The team is investigating this issue and. We will update you as we get information from the team.
Regards,
Avinash -
dipen
Posted 15 August 2022, 9:14 pm EST
Hello Avinash,
Any update?
It’s been 6 days. Do we have any resolution on this or any update on where the issue is and ETA to resolve this? -
avinash.pathak
Posted 16 August 2022, 3:22 pm EST
Hi,
The devs have looked into this and have said that. it is not something that we have tested or supported right now, and the team would need to look into it. We will update you when the devs finish their investigation.
Regards,
Avinash -
dipen
Posted 17 August 2022, 7:45 pm EST
Hello Avinash,
I think it’s crucial for fintech products to pop out the Sheet and have other views on different monitors. So I think this is currently a norm in fintech products to have split monitors and to do so we require this support.
Also, I don’t think that you need to have support for this, it’s a small bug that creates an issue for clients. Can you escalate this to the managing team? if required please connect them here and let’s utilize the product. As we already purchased this product and this bug should be on priority as we trusted this product a lot.Thanks and regards
Dipen -
avinash.pathak
Posted 18 August 2022, 9:47 pm EST
Hi Dipen,
I have already escalated this case to the management team and asked them to increase priority for this one but as per our investigation it is not a small bug in the popup window, all the events have been injected, and spread could not get focus.
the result is, that all the keyboard command could not be executed, which bring a lot of other weird keyboard behavior.
The team is still investigating this issue. We will update you regarding this as soon as they provide any information,
Regards,
Avinash
