On Export unable to see Open button in IE dialogbox

Posted by: sneha.nagaruru on 5 July 2021, 12:27 am EST

  • Posted 5 July 2021, 12:27 am EST

    When we export grid, in my previous application in IE we used to get Open, Save and Cancel buttons.

    Unable to see Open button only Save and Cancel button are seen, when wijmo export is used.

      ExportGridData() {
    if (this.data && this.data.totalItemCount > 0) {
    includeColumnHeaders: true,
    includeCellStyles: true,
    includeColumns: (column) => {
    if (this.hideGrid) {
    return !(column.binding === 'action' || column.index === 0);
    else {
    return !(column.binding === 'action' || column.binding === 'wsu_followup' || column.index === 0);
    'MyWork_' + (((new Date()).getTime() * 10000) + 621355968000000000).toString().substring(0, 10) + '.xlsx'
    } else {
    this.onShowAlertMessage(AlertType.info_type, 'No tasks to export.');

    In IE Internet Options I have tried below setting, it didn't work.
    Internet Options > Advanced tab > scroll down to Security > you will find an option
    " Do not save encrypted pages to disk ". uncheck this option and close the IE and try for the changes to reflect.

    Required a solution asap

  • Replied 6 July 2021, 2:53 pm EST

    Hi Sneha,

    We are sorry for the inconvenience caused. We have forwarded this issue to the dev team with internal tracking id WJM-20422 for further investigation. We will update you once we will hear from them.

  • Replied 7 July 2021, 12:00 am EST

    Hi Ashwin,

    By when can I expect a resolution for this issue?

    Sneha Nagaruru
  • Replied 12 July 2021, 2:31 pm EST

    Hi Sneha,

    The developers have not provided an ETA on this. I have asked them for this and will update you soon as I will hear from them.

  • Replied 18 July 2021, 11:51 pm EST

    Hi Ashwin,

    Is there any temporary solution for it?
  • Replied 19 July 2021, 2:56 pm EST

    Hi Sneha,

    I have attached a workaround for IE. Let me know if this works for you.


  • Replied 22 July 2021, 1:24 am EST

    Hi Ashwin,

    Can you please provide the solution in Angular & TypeScript. I tried to go through the code but was unable to follow it
  • Replied 22 July 2021, 9:58 pm EST

    Hi Sneha,

    Refer to the updated sample attached.


    export ie.zip
  • Replied 5 September 2021, 11:17 pm EST

    Hi Sneha,

    The issue has been fixed in the latest nightly build of Wijmo. You can verify the same by installing the nightly build in your project.

    PS: Nightly builds have not passed through the QA cycles as all of our release builds do. Therefore, they are not suitable for production environment.


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