Wijmo Flexchart Tooltip loading issue on first load

Wijmo Flexchart Tooltip loading issue on first load

Posted by: sskss1ss2 on 26 March 2023, 8:10 pm EST

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  sskss1ss2

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  Posted 26 March 2023, 8:10 pm EST - Updated 26 March 2023, 8:17 pm EST

  Hi,

  I’ve a wijmo flex chart that is at a bottom of the screen. It is visible only when the user scrolls down the page. So when the screen is displayed after the initial load and the user scrolls the down page, the chart is visible. However when the user starts to hover over the chart data points, the tooltip which is supposed to come against every data point the user hovers over is stuck at the start of the chart.

  It displays the first datapoint information. Once you reset the zoom of the chart or you zoom in/out of the chart, tooltip starts working fine.

  We’ve tried adding the reset zoom at lazyload but of no use.

  Is there any way i can fix this?

  Attaching a screenshot for reference

  Thanks,
  
  Sowmya

  

  3426×504 149 KB

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  vivek.pannu

  

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  Posted 27 March 2023, 7:43 pm EST

  Hi,

  Sorry, but we are unable to replicate the issue on our end, as there is no such issue observed on our side. Could you please share a small sample in which we can replicate the issue so that we can investigate the root cause of this issue and assist you accordingly?

  Here is the sample in which we tried to replicate the issue - https://jscodemine.grapecity.com/share/nb-GN7dnWEeh1DzUk7N-IQ/

  In case, if there is something we missed, please let us know.

  Regards

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  vinaybietpratap

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  Posted 18 April 2024, 7:59 pm EST - Updated 18 April 2024, 8:00 pm EST

  sorry posted by mistake here