Posted 8 April 2021, 4:53 pm EST
Hello John,
As said in our previous response this issue can be occurred in the following case:
If everything is fine at your end (license is activated and the entry in the licenses.licx file is correct), the evaluation nag screen can appear on the client machine in case ComponentOne is installed on the same. There are chances that the version installed at their end and the one used in your application is different. Please make sure that the nag screen shows the version used in your application only.
If the issue still exists, please follow the below-given steps and share your observations:
1: Create a simple project with TrueDBGrid.
2: Run it on your machine and make sure that the nag screen does not appear.
3: Install this application on the client machines where you are facing the nag screen issue.
4: Please let us know whether the nag screen appears for this app or not at the client end.
Note: In the meantime please ask your customer to re-install your application and let us know if the nag screen appears or not.
Regards,
Prabhat Sharma.