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Posted by: dhall on 15 January 2024, 11:47 pm EST
dhall
Posted 15 January 2024, 11:48 pm EST
Hi
I’m only on a trial license at the moment, so it’s possible I’m missing something. Using C1PdfDocumentSource to populate FlexViewer with some test pdf documents, I’m not seeing Checkboxes or Radio Buttons rendered. Textboxes and Comboboxes are there, no problem, just not the others two.
Can anyone give me a clue what is happening? Am I missing something? Not supported? Or is it a bug?
Thank you
aastha.gupta
Posted 16 January 2024, 11:02 pm EST - Updated 16 January 2024, 11:07 pm EST
Hi Daniel,
Unfortunately, we could not replicate the issue on our end. Please refer to the attached sample for implementation. See TestFV_Controls.zip. The following image shows the output displayed at our end:
In case the issue persists, even after going through the implementation, we request you please provide us the pdf that is causing the issue on your end and the exact steps to replicate the issue.
Additionally, please provide us with the following information:
Kindly provide us with the following information so that we can further investigate the issue.
Thanks & Regards,
Aastha
dhall
Posted 16 January 2024, 11:39 pm EST
I see you did an export from Word to create your pdf. Can I send you the PDF I am working with please? Your pdf works, but if I load mine into your project it doesn’t.
Thank you
Daniel
dhall
Posted 16 January 2024, 11:44 pm EST - Updated 17 January 2024, 12:30 am EST
I think I see the issue. The pdf has to be “Flattened” and the form removed to be able to see them. Not ideal.
aastha.gupta
Posted 17 January 2024, 5:53 pm EST
Hi Daniel,
Thanks for the information.
We understand your concern and have escalated this issue to our developers. [Internal Tracking ID: C1WIN-31566] We will update you on this as soon as we hear back from them.
Thanks & Regards,
Aastha
dhall
Posted 17 January 2024, 8:50 pm EST
Hi Aastha,
At the moment I’m flattening to pdf v1.6 in a temp file to be able to display the controls. If the developers want to contact me directly I can provide various examples from different Foxit Edit pdf and Adobe Acrobat, if that would be useful.
It does appear to work in the WPF version, which also has export of form data, useful, but the app I’m considering is not in WPF. This may be useful information for the Developers.
I’ll wait to hear back.
Thank you
Daniel
aastha.gupta
Posted 19 January 2024, 1:22 am EST
Hi Daniel,
We are in discussions with the developers regarding this issue based on the information provided by you. We really appreciate your efforts in providing us with the information.
We tested your use-case scenario in a WPF application and found that the radio buttons and check boxes are not rendered there as well. Please check PdfLoad.zip Kindly provide us with a sample where you did not observe the same behavior as WinForms in your WPF application.
Thanks & Regards,
Aastha
dhall
Posted 19 January 2024, 2:13 am EST
Hi Aastha
Totally my mistake. You are correct. It was a different WPS PDF control that couldn’t handle the check boxes and radio buttons in WinForms but could in WPS. Yours is at least consistent in not handling them. A third PDF viewer showed something else. The difference tracing back to handling differences between Acroform and XFA standards. Neither standards are working in FlexViewer, unfortunately. I’ve attached two examples, one of each standard. Acro-XFA.zip
Thank you for your consideration.
Daniel
aastha.gupta
Posted 21 January 2024, 8:04 pm EST
Hi Daniel,
Thanks for the clarification.
We have passed the information provided by you to the developers. We will update you on this as soon as we hear back from them.
Thanks & Regards,
Aastha
