Glitching when resizing a themed C1Ribbon form

Posted by: mike on 11 October 2019, 5:17 am EST

  • Posted 11 October 2019, 5:17 am EST

    The window is themed with C1ThemeController. This does not happen very often, so it is hard to repeat. But it did happen a few times to me. This happens on startup, so there is no particular action that triggers it. In the video I am attaching you can see it happen as I resize the window.

    If I switch the theme away from Black (and even if I switch it back to Black afterwards) the glitch goes away.

    Do you have any suggestion about how I can fix this?

    Video: https://youtu.be/szhhUnjcvgo
  • Replied 11 October 2019, 5:19 am EST

    https://youtu.be/szhhUnjcvgo - a clickable link to the video.
  • Replied 13 October 2019, 7:45 pm EST

    Hello,

    We too can observe the issue in using C1ThemeController with Ribbon form so we have escalated this case to the developers. [Internal Tracking ID : 401720]

    We will let you know once we get any update on this from the deves end.

    Regards,
    Prabhat Sharma.
  • Replied 16 October 2019, 2:33 pm EST

    For our release planning purposes, any ETA on this fix at all?
  • Replied 16 October 2019, 8:38 pm EST

    Hello,

    We have asked the developers for the ETA, will let you know once we get any update on this.

    Regards,
    Prabhat Sharma.
  • Replied 16 October 2019, 10:12 pm EST

    Hello,

    We are happy to inform you that we have got the response from the developers and as per the developers ETA is 2019V3 hotfix.

    Regards,
    Prabhat Sharma.
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