License issue Error with c1input

License issue Error with c1input

Posted by: j.jakob on 14 March 2024, 2:09 am EST

• 

  j.jakob

  • Post Options:
  • Link
    Copy

  Posted 14 March 2024, 2:09 am EST

  Got new license. activated the new license duration. Control Panel tells me activated, all ok.
  
  But now we get missing license key in existing projects refering C1.Win.C1Input.C1TextBox, C1.Win.C1Input.4 etc.
  
  C1TrueDBGrid etc. is working
  
  What happens here ?

• 

  kartik.dua

  

  • Post Options:
  • Link
    Copy

  Posted 14 March 2024, 4:41 pm EST

  Hi Jürgen,

  Since this case might require you to share confidential license information, we have shifted this case to our private support portal. Please go to the “My Support” section of your Mescius account and you will find a new support case there (Case ID: CAS-48064-F7Z5Q8). We have already responded to your query on the support portal and request you continue the thread there only to avoid confusion.

  Best Regards,
  
  Kartik