When activating your ActiveReports license, this error occurs because the computer cannot connect to our licensing activation service.
1. Open the command prompt as administrator. Run the License Manager using the following command: "GrapeCity.LicenseManager.exe /GetAuthenticationNumber /Product:"ActiveReports 12"
2. This will return the Authentication Number for the current machine. On a machine with internet connection, access http://sas.grapecity.com/activation and enter the Product Key and Authentication Number to get the License Key
3. Back on the first machine, run the below command to finish activating:
GrapeCity.LicenseManager.exe /Activate /Offline /Product:ProductName /ProductKey:YourProductKey /LicenseKey:YourLicenseKey
Tyler Barlock