Created License key, but now shows as Invalid

Created License key, but now shows as Invalid

Posted by: jason.brandt on 10 December 2018, 6:18 am EST

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  jason.brandt

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  Posted 10 December 2018, 6:18 am EST

  I created a license key for my domain = http://frame2dev.aldentorch.com

  but they wijmo warning states the key is invalid.

  how can i find out what is causing it to be invalid?

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  sharad.tomer

  

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  Posted 10 December 2018, 4:48 pm EST

  Hi,

  It appears like you have generated the licence key for domain ‘http://frame2dev.aldentorch.com’ including the protocol name ‘http’.
  
  Since wijmo uses window.location.hostname to verify domain names, protocols need not be included while generating the licence key.
  
  Please try to create a key with domain name ‘frame2dev.aldentorch.com’ and let us know if the issue still persists.
  
  Read more about licensing here:
  
  https://www.grapecity.com/en/licensing/wijmo
  
  https://www.grapecity.com/en/blogs/how-to-deploy-a-wijmo-app-with-new-licensing

  ~Sharad

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  jason.brandt

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  Posted 11 December 2018, 7:07 am EST

  I do not think http:// was added to URL.

  Here are the list of registered domains fir wijmo. None of them show http://

  (copied directly from my license page)
  
  frame2dev.aldentorch.com
  
  frame.aldentorch.com
  
  framesandbox.aldentorch.com
  
  framedev.aldentorch.com
  
  frametest.aldentorch.com

  What else is causing this error?

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  sharad.tomer

  

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  Posted 11 December 2018, 4:50 pm EST

  Hi Jason,

  Could you please let us know the wijmo version you are using?
  
  Also, please let us know the exact warning message shown.

  Thank you

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  jason.brandt

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  Posted 13 December 2018, 4:00 am EST - Updated 3 October 2022, 11:15 am EST

  Here is a screenshot of the version and error message

  

  1065×675 68 KB

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  manish.gupta

  

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  Posted 13 December 2018, 10:55 pm EST

  Hi Jason,
  
  We are sorry for the inconvenience caused.
  
  Please try to regenerate the distribution key again from website and see if the issue persists.
  
  Please be sure that the license is before using the wijmo controls in your application.
  
  If yes,
  
  please create a case on our SupportOne portal which is private for our customer.
  
  https://supportone.componentone.com/home

  Also, please share the following:

  The generated key in a text file
  
  The screenshot of the error with application URL.
  
  Your application type if it is using any library or framework.

  Please share so that we can assist you ahead.

  ~Manish

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  jason.brandt

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  Posted 14 December 2018, 5:30 am EST

  I generated a new key and it still says it is invalid. I will open a support ticket now.

  Thank you