Flex Reports - Import failure. Please make sure that Crystal is installed

Posted by: saleelas.bogi on 16 January 2020, 11:34 pm EST

  • Posted 16 January 2020, 11:34 pm EST

    I am trying to import crystal reports file (.rpt) into FlexReport Designer(ver 4.0.20193.393), and get the error "Flex Reports - Import failure. Please make sure that Crystal is installed".
    I have installed Visual Studio 2019, and also latest Crystal Report components (SAP Crystal Reports and SAP Crystal Reports rintime for .NET).
    I found this topic https://www.grapecity.com/forums/c1-studio/flex-reports---import-fail#original-post, so I think I have the same problem with the newest version. Can you help me?
  • Replied 20 January 2020, 8:47 pm EST

    Is there any solution?
  • Replied 20 January 2020, 11:16 pm EST


    We too can replicate the issue at our end, thus escalating the case to the developers and will let you know once we get any updates on this from the devs end.
    [Internal Tracking ID : 417936]

    Prabhat Sharma.
  • Marked as Answer

    Replied 8 August 2020, 4:18 pm EST


    The issue has been fixed in the latest version of controls i.e. 2020V2.438. You can upgrade your controls using the latest ComponentOneControlPanel utility.

    Crystal Report Version used:

    Prabhat Sharma.
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