error in custom action ... wisecustomcalla23.dll

Posted by: hpd71 on 8 September 2017, 1:44 pm EST

  • Posted 8 September 2017, 1:44 pm EST

    Hi,


    I have completed the development of an application, and I use VirtualPC 2007 to create a clean environment where I build my setup projects.


    As apart of this I have to install the spread 4 for .net2.0 and then installed the latest update.


     During the installation of the updated I get the following message at the start. I am able to continue but the error occurs again later


     Error in custom action. The library c:\windows\(some random path)\wisecustomcalla23.dll is invalid or could not be found.


     I have checked the file and it does exist...


    What is the problem that is causing this, and how do I resolve it..


    Thanks


     


     

  • Replied 8 September 2017, 1:44 pm EST

    Hello,


    Our installation is written to beinstalled on a developers computer. When you redistribute Spread with your application, you would need to create your own install package for deployment. Which release of Spread for Windows Forms are you trying to install when you get this error? When during the install do you get this error? The error is one of the custom scripts that is running is not found or has an error for some reason.

  • Replied 8 September 2017, 1:44 pm EST

    yes, the PC (Virtual PC 2007 machine) is a development machine. We use this machine to do a clean build and a clean build of our project setup. So we have a copy of Visual Studio etc on that machine...


     I am trying to install the latest update of spread 4.0 for windows (.net2.0 version). The original installs fine, just the update fails with this error.


     Thanks

  • Replied 8 September 2017, 1:44 pm EST

    Hello,


    The dll it is trying to reference is a dll we use for licensing the product on the computer. There have been changes in the install for how this works. Where during the install do you get this error message? You can also try logging the install to send to us so we can debug this issue. You can run the setup with the /l* option.


    setup /l* c:\temp\log.log


    Also, make sure you have a license to install the product on another development computer like you are doing. Our License Agreement requires a seperate license key for install to build, test, other miscalenous development computers. We do not require a full license, but we do sell a Sumplemental developers pack that will enable you to install on up to 5 miscelaneous development computers.

  • Replied 8 September 2017, 1:44 pm EST

    Hello,


     We have trying to update Spread for Windows Forms (from version 4.0.2000.2005 to 4.0.2009.2005)  and installation fails with this error (error in custom action ... wisecustomcalla23.dll). I have read your previous messages about that so  I send you the setup log in attached file.


    This problem happens even if I try to install the trial version download from FarPoint web site.


    Thanks in advanced.


    2009/03/log.zip
  • Replied 8 September 2017, 1:44 pm EST

    Hello,


    There are no errors in this log file. The log file shows everything is being installed. When are you getting this error?

  • Replied 8 September 2017, 1:44 pm EST

    Hi,


     This error happens when I start the setup. The error happens several times during installation. I send you a bitmap attached. Finally, installation finishes ok or looks like finishes ok. But when I execute my app in vs2005, it crash with next error:


     No se controló System.InvalidCastException
      Message="No se puede convertir un objeto de tipo 'FarPoint.Win.Spread.EnhancedFocusIndicatorRenderer' al tipo 'FarPoint.Win.Spread.IFocusIndicatorRenderer'."
      Source="GAF"
      StackTrace:
           en GAF.OperacionesRF.InitializeComponent() en C:\trabajo\GAF\Desarrollo\GAF\GAF\GAF\OperacionesRF.designer.vb:línea 1706
           en GAF.OperacionesRF..ctor() en C:\trabajo\GAF\Desarrollo\GAF\GAF\GAF\OperacionesRF.vb:línea 367
           en GAF.frmGAF.pictureList1_SelectedIndexChanged(Object sender, EventArgs e) en C:\trabajo\GAF\Desarrollo\GAF\GAF\GAF\frmGAF.vb:línea 8
           en PureComponents.EntrySet.Lists.PictureList.OnSelectedIndexChanged(Object sender, SelectedIndexEventArgs args)
           en PureComponents.EntrySet.Lists.PictureList.OnClick(EventArgs e)
           en System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
           en System.Windows.Forms.Control.WndProc(Message& m)
           en System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
           en System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
           en System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
           en System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
           en System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
           en System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
           en System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
           en System.Windows.Forms.Application.Run(ApplicationContext context)
           en Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.OnRun()
           en Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel()
           en Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(String[] commandLine)
           en GAF.My.MyApplication.Main(String[] Args) en 17d14f5c-a337-4978-8281-53493378c1071.vb:línea 81
           en System.AppDomain.nExecuteAssembly(Assembly assembly, String[] args)
           en System.Runtime.Hosting.ManifestRunner.Run(Boolean checkAptModel)
           en System.Runtime.Hosting.ManifestRunner.ExecuteAsAssembly()
           en System.Runtime.Hosting.ApplicationActivator.CreateInstance(ActivationContext activationContext, String[] activationCustomData)
           en System.Runtime.Hosting.ApplicationActivator.CreateInstance(ActivationContext activationContext)
           en Microsoft.VisualStudio.HostingProcess.HostProc.RunUsersAssemblyDebugInZone()
           en System.Threading.ThreadHelper.ThreadStart_Context(Object state)
           en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
           en System.Threading.ThreadHelper.ThreadStart()


    Please, help me ... it's important


    2009/03/error.zip
  • Replied 8 September 2017, 1:44 pm EST

    You are getting this error when you try to run the .2009 setup? Can you run any of the samples that are installed to the samples folder?
  • Replied 8 September 2017, 1:44 pm EST

    Hello,


    This dll is used to check and register our licensing on the computer. Since you have this version already licensed on the computer, then this error should not be the problem you are having in your project.It sounds like the error in the install may be to not having rights to read the registry or a full temporary directory that is used by the installer for writing the dll.


    Your issue in the project sounds like the wrong assembly is referenced by your project. Check your project settings to make sure it is set up correctly. If it is, then Gina's suggestion of testing a sample project could help tell if the issue is in the assembly installed or the project.

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